Privacy Policy
Effective Date: 6-28-2025
Propane Shack LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our business, either in person or online.
1. Information We Collect
We collect limited personal information that you voluntarily provide when you:
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Make a purchase or payment using our Point of Sale (POS) systems (Square or Heartland)
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Sign up for our propane loyalty or advertising programs
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Contact us or otherwise communicate with us
This may include:
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Name
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Email address
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Mailing address
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Phone number
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Transaction details
2. How We Use Your Information
We use your information to:
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Process payments and transactions securely
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Provide customer support
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Contact you regarding services, including promotional mailings related to propane delivery (specifically for large residential propane tank fills)
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Comply with legal and regulatory requirements
3. When We Share Information
We do not sell or rent your personal information.
We may share information only with:
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Our propane supplier’s loyalty program or advertising partner, solely for the purpose of sending occasional advertisements related to large residential propane tank fills.
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Third-party payment processors (Square and Heartland) to process your payments securely. These services maintain their own privacy and security standards, which we encourage you to review directly via their respective websites.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your information from loss, theft, and unauthorized access.
However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Choices
You may:
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Request to update or correct your personal information by contacting us directly
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Opt out of receiving propane-related mailings by contacting us or following instructions provided in the mailing
6. Third-Party Services
We use third-party services such as Square and Heartland for processing transactions. These services have their own privacy policies and practices, which we do not control. We encourage you to review their privacy policies for more information:
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Square Privacy Policy
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Heartland Privacy Policy
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is used, please contact:
Propane Shack LLC
140 S. Wilcox St. Unit F
info@propaneshack.com
303-663-3609
8. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our practices. If we make significant changes, we will post the updated policy and revise the "Effective Date" at the top of this page.